Navigating through the NDIS

ANGLICARE has reached out to the Gawler community to let local people living with a disability, and their families, know that help is available to navigate through the complex National Disability Insurance Scheme (NDIS).

The NDIS was rolled out in the north of Adelaide – including Gawler, the Barossa and Adelaide Plains regions – in July, aiming to provide individualised support to those living with a disability.

Representatives from Anglicare SA’s Gawler branch delivered a presentation to Gawler Council at its November meeting last fortnight, outlining their free advocacy service that’s available to local residents.

Anglicare SA’s Judi Kammerman said the ‘NDIS Customer Advocate’ service provides locals with information and advocacy support when choosing which support services to adopt in their NDIS plans.

“Through (the NDIS trial process) it became clearer that it was a complex, and very difficult to navigate, system for our families, trying to find their way through,” Ms Kammerman told elected members.

“Gradually, through that process, one of our Gawler ladies developed into the role of an advocate and she was one person who, over the last couple of years, has been providing support to families.

“Our one person has now grown into a team of three, which we are really excited about.”

The Advocate service has already achieved some success locally, recently assisting a Gawler grandmother caring for three grandsons with disabilities to access the NDIS.

Anglicare SA head of disability and mental health Kate Rush said, in addition to working with the family to implement its NDIS plans, the local team was able to successfully advocate on their behalf with another agency to provide access to a vehicle.

“Our team is focused on providing information about NDIS services and advising families during the application process, as well as providing holistic support wherever possible,” Ms Rush said.

The NDIS Customer Advocate can be contacted through 1800 953 001 or by emailing




Matteo Gagliardi joined The Bunyip in August 2016 with almost two years experience in regional print media, having previously worked at a community newspaper in Swan Hill, Victoria. Covering politics, local government and crime, Matteo likes to sink his teeth into hard-hitting issues, but also enjoys spending time getting to know the Gawler community. Matteo also has a passion for science, agriculture and the environment, and has previously worked as a media officer at the Australian Science Media Centre.

Related posts